Warranty Request

/Warranty Request
Warranty Request 2023-03-08T05:21:38+00:00

Warranty Request Procedure

Please use the form below to submit a Warranty Request.

It is a condition of submission that the Installer/Installation Company has attended and verified a product fault and not an installation/door fault.

Warranty claims that are attended by us and not deemed to be a product fault may incur a callout fee.

Installation Details:


Date Installed

Have you checked for power to the unit?Checked that PE Beam/Auto close setting are correct?Have you tried to reset the travel limits?Is there any signs of moisture ingress?Is there any signal Interference in the area?
Fault Description:



Customer Details: